Shipping Policy

Plazaprime makes shipments through standard mail for most countries, and in some destinations we use shipments via expedited mail, which guarantees total control of the transit and delivery of packages through its tracking number. at home to our customers. We do not make shipments through economic mail because the package can only be tracked until arrival in the country of destination, but it does not allow to track until the delivery to the home of our customers and also considering that their delivery time is longer than the standard mail.
We do not use the term "Free Shipping" since there is no logistics operator that does not charge for the delivery and delivery of packages. All our prices are unique and handling, packaging and shipping costs are included in the price for standard mail and we also offer shipping by DHL at the customer's choice, the same as if the cost per shipment were shown in the shopping cart . The prices of the products will be displayed with the shipping costs included so that you will not find any fee or any other concept in the purchase process that will make the original price that you saw from the main product page vary and you will only find additional costs if the Client wishes to choose the logistics operator DHL.

The prices of the products are unique for each country, that is, the browser identifies the country from which our buyers access and our system will automatically show the unique price that corresponds to the country from which Plazaprime is accessed, however if a customer places an order and the address to which it is sent is from a different country from which the buyer is entering, the price will vary due to the fact that the shipping cost, being included in the price, is re-calculated according to the Country where it was sent, please keep in mind It counts if you are going to make a purchase to a different country from where you are.
The shipment / dispatch is made between 1 and 3 days after placing the order where from there the tracking number is sent to our client, the delivery times according to destination can be seen in the table at the end of this politics. All packages have insurance in the event of loss or deterioration of the product, it can be replaced or the money returned according to our return policy.

It should be noted that each country has its own rules and regulations regarding imports, so we recommend that you familiarize yourself with the import policy of your country before placing a purchase order, since the customer is responsible for complying with the import regulations of the destination country, keep in mind that some products may require special permits for their importation, such as taxes for entering the buyer's Country, it is the customer's total responsibility to comply with their regulations to avoid having their products confiscated. products. The prices of the products that we display in plazaprime do not include taxes.

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